Overall Job Purpose:- To be part of a team the owns key support functions as follows: Print Consumable related customer interactions & support Print Meter Management program System administration Engineer Call Scheduling Key Responsibilities:- Excellent communication skills Acting as a first point of contact via telephone, email or ticket to customer or internal related queries To liaise with customers in relation to consumable queries keeping customers informed Be proactive with the Meter Management program while multitasking with other role requirements Meter Management Reporting Engineer call scheduling and liaising with customers, keeping them informed of ETA’s Conscientious with attention to detail Diligently maintain asset management records Keep training up to date Enjoy working as part of a team Experience, Personal Qualities and Skills Excellent customer facing phone manner Executing detailed administration instructions in a timely manner The ability to prioritise workload and work in an organised manner Skilled in the use of Microsoft Teams, Word, Excel, Outlook and PowerPoint Must be self-motivated and able to be an effective team player Must have pride in delivering the best Service possible To be considered for this opportunity it is essential you have a professional work ethic with excellent attention to detail. Strong customer facing skills with the ability to multitask with accuracy is also required. Good working knowledge of Microsoft excel is required. Mayflower is acting as an Employment Agency in relation to this vacancy.