Company Description
We are a premier grounds maintenance and landscaping company, established in 1962 providing a range of services to our clients within the commercial sector. We are looking to recruit an experienced individual to join our small team, within our fast-paced office.
Main Responsibilities
· Tracking, recording and updating ISO accreditation (quality, environmental and health and safety) requirements, including site visits, equipment and machinery
· Tracking, recording, monitoring and updating customer reactive works (customer care)
Communication
· Telephone, email, deliveries and post
· Liaise with all teams throughout the company
· Sub-contractor annual evaluation updates
· Client quarterly customer care questionnaires and feedback monitoring
Databases
· Updating of client and HS&E portals
Health & Safety
· Employee training/toolbox talk planning and monitoring
· Quarterly HS&E meetings
· Accident recording/reporting
· Vehicle safety (servicing, MOT's, 12 weekly checks, weekly check inspections, calibration)
Scheduling/Reporting
· Mechanical and electrical services – monitoring and tracking evidence
· Drainage services - monitoring of planned works and tracking evidence
· Grounds maintenance services - monitoring of planned works and tracking evidence
· Seasonal Winter management administration
· Monitoring of management and HS&E reports
General Duties
· Typing of quotations for directors/contract manager
· Requesting of purchase orders prior to completion of works
· Updating and monitoring company quote-log/additional invoicing
· New site set-up (new contract forms, mobilisation, HSE forms, RAMS, PACE)
· Holiday cover
· Office team support as required.
Job Type: Permanent
Pay: £14.00-£15.00 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Ability to commute/relocate:
* Wilmslow SK9 4LG: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 2 years (required)
* Administrative: 5 years (required)
* Microsoft: 5 years (required)
Language:
* English (required)
Work Location: In person