Maintenance Engineer - South Wales
Netomnia Stonehouse, England, United Kingdom
Location: Bridgend, South Wales
Department: Direct Labour Operations
Salary: £36,000 - £38,000 per year (£44,000 target earnings with bonus and overtime)
Hours: Full-time (Monday to Saturday 45 hours a week, 7.30am‑5.30pm shift pattern, 1 paid Saturday per month)
Reporting to: Service Delivery Field Manager
Job Purpose: Report to the Service Delivery Field Manager; provide first‑time service to customers, resolve network issues, and maintain outstanding customer service.
Key Responsibilities
* Primarily network maintenance and sweeper support; occasionally perform installations and pre‑pulls at customer premises.
* Manage issued tools and the vehicle assigned per company vehicle policy.
* Complete service works within an agreed SLA of 24 hours.
* Manage day‑to‑day tasks and meet deadlines.
* Follow procedures, splice fibre, and test at multiple points throughout tasks.
* Install fibre cable and CBTs to build specification and Openreach PIA policy.
* Perform fault finding back to the exchange using test equipment (OTDR).
* Complete minor civil works on customer boundaries, including blockage clearances and lead‑ins from Netomnia‑built network.
* Splice within Netomnia fibre network to the highest standard.
* Maintain health & safety compliance.
* Work individually and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
* Experience in a similar role on or on behalf of the Openreach Network.
* Risk assessment and hazard identification with strong health and safety practice.
* Proven track record in a networking engineering environment.
* Excellent organisational and communication skills.
* Physical fitness for manual handling tasks.
* Proactive approach to improving efficiencies.
Qualifications
* Full UK driving licence for minimum 12 months.
* SA001, SA002, S7, S8, SA051c certification.
* IPAF 1b, NRSWA unit 2 (minimum).
* Splicing and testing competence.
* SMART AWARDS preferable.
* Telecommunications experience or transferable skills.
Why Our People Love Working With Us?
* 25 days holiday plus bank holidays.
* Extra day off for your birthday.
* Matching pension scheme up to 8%.
* Phone allowance.
* Health care cash plan.
* Cycle to work scheme.
* Employee assistance programme.
* PPE and uniform provided.
* IT equipment supplied.
* Discounted gym memberships.
* Retail offers from recognised brands.
* Company events.
* Free YouFibre broadband (within area) and friends & family discount.
* Life assurance covering 4 times basic salary.
* £500 colleague referral scheme.
* Continuous development and long‑term career prospects.
To Apply
* Send your application via our Careers Site or through Job Boards.
* Recruitment screens applications against essential criteria.
* Hear back within 2‑3 days of application submission with next steps.
* If you haven’t heard back within that time, contact recruitment@substantial.group.
#J-18808-Ljbffr