Community Housing Officer – Fixed Term 12 Months
Fixed Term 12 Months, 37 Hours Weekly, Grade 9 – £39,152 – £41,771 per annum. Dudley MBC seeks a full‑time Community Housing Officer to manage a patch of Local Authority tenancies within Dudley Borough.
Purpose of the Job
Deliver a community‑focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. Directly manage tenancies in a specified patch, working closely with Housing and Communities teams, other Council Departments and agencies. Provide responsive services to customers to create attractive, well‑maintained, safer estates. Support households to maintain tenancies through direct service delivery and commissioning of work through other teams/services.
Responsibilities
* Manage a patch of Local Authority tenancies within Dudley Borough.
* Work closely with Housing and Communities teams, other Council Departments and agencies.
* Provide responsive services to customers to create attractive, well‑maintained, safer estates.
* Support households to maintain tenancies through direct delivery of service and commissioning of work.
* Spend at least 60% of time on patch; some evening work required.
Qualifications
Extensive experience in an operational housing role with a history of providing excellent customer service. Ability to demonstrate a history of providing excellent customer service. Experience required; further qualifications will be considered on a case‑by‑case basis.
EEO Statement
Dudley Council is committed to diversity and inclusion. Applicant personal data will be anonymised. All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
Contact
Lisa Watson, Community Housing Team Manager – 01384 812434
Attachments
* Employee Benefits List.pdf
* Community Housing Officer PS.docx
* Community Housing Officer JD.doc
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