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Duty manager (m/f/d)

Cambridge
TFE Hotels
Duty manager
€60,000 - €80,000 a year
Posted: 14 June
Offer description

Hotel Professional Wanted – Be Part of Our Pre-Opening Team!

Are you passionate about shaping exceptional guest experiences – both on stage and behind the scenes?
Do you thrive when leading a team, sharing your expertise, and setting an example through your actions?
Are reports, month-end procedures and cost control just as much your thing as welcoming guests with a warm smile?

Then we want YOU for our Pre-Opening Team as a Duty Manager at TFE Hotels!This is your chance to be part of something new – from the ground up! As a key team member during the pre-opening phase, you’ll help bring our vision to life, shape operations, establish standards, and set the tone for a successful launch and beyond.What you bring:

* A degree in hotel or hospitality management
* 1–2 years of experience in a similar role, ideally in a hotel opening or rebranding
* A sharp eye for detail without losing sight of the bigger picture
* Confident handling of hotel systems – especially Opera Cloud
* A proactive, solution-oriented mindset and a passion for creating memorable guest experiences

Your pre-opening and operational responsibilities:

* Actively shape the pre-opening process: help set up operational procedures, train the team, and support the launch strategy
* Lead and coordinate daily and overnight hotel operations post-opening
* Be the go-to contact for guests and team members during your shift and ensure smooth communication between departments
* Train, support, and empower your front office team with a hands-on, motivating leadership style
* Conduct informative shift briefings – keeping everyone in the loop on VIPs, arrivals, groups, promotions, and guest feedback
* Handle financial procedures like check-ins/outs, cash reconciliation, and daily reports with accuracy
* Go the extra mile to fulfill guest needs – from transportation to restaurant bookings
* Support service quality and ensure grooming and appearance standards are upheld
* Work hand-in-hand with other departments – especially in peak times
* Help build and maintain detailed guest profiles in Opera Cloud
* Contribute to team recruitment, training, scheduling, and performance feedback

Be part of something bigger – your "Be happy" benefits:

* Join our International Exchange Program and work in Australia, New Zealand or Singapore
* Enjoy 33 days of vacation
* Benefit from diverse internal and external development programs
* Get global staff discounts on accommodation and F&B at all TFE Hotels
* Secure an unlimited employment contract
* Receive a Wellhub subsidy and access to additional perks like Corporate Benefits, Urban Sports, Babbel, and coaching support

FIND MORE – Work the Aussie Way
At TFE Hotels, we offer guests more than a place to stay – we give them a home away from home. With stylish apartments in top city locations, we’re redefining hospitality in Europe. TEAM is everything to us: we support, grow, and succeed together.
Currently operating 19 hotels across Germany, Denmark, Austria, Switzerland, and Hungary – and with more openings on the horizon – TFE Hotels offers unique career growth opportunities.Ready to shape your Happy Place from day one?
We’re looking forward to your application, including your earliest possible starting date and salary expectations.

* Job Family Europe
* Job Function Supervisors, Office and Administrative Support Workers
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