<div><h3>Responsibilities</h3><ul><li>Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfillment centre</li><li>Support safety programs and compliance to ensure a safe work environment for all associates</li><li>Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX</li><li>Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team</li><li>Conduct shift planning and forecasting, alongside assigning and directing work</li><li>Plan for and identify root causes of inventory deviation, via cause and effect analysis</li><li>Support network-wide fulfillment & operations‑focused quality initiatives</li><li>Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents</li><li>Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover</li><li>Appraise the performance of team members; developing, rewarding and coaching employees</li></ul><h3>Basic Qualifications</h3><ul><li>Bachelor’s Degree from an accredited university or equivalent experience in operations management</li><li>Fluent user of the entire MS Office suite, especially Excel</li><li>Advanced proficiency in local language</li></ul><h3>Preferred Qualifications</h3><ul><li>Speak, write, and read fluently in English</li><li>Strong analytical abilities, including proficient mathematical and data analysis skills</li><li>Able to swiftly pick up new software systems and data analysis tools</li><li>Knowledge of and experience with Lean and Six Sigma methodologies and techniques</li></ul><p>Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.</p><p>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.</p><p>If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p></div>