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Administration team lead

Winchester
Hampshire Hospitals NHS
Administration
Posted: 28 August
Offer description

Job overview

An exciting and rare opportunity has arisen within the medical division to become the admin team lead of the Medicine teams across the Winchester and Basingstoke offices.

Managing a team of up to 25 people, this role offers a variety of team leadership opportunities, the main duties of the role are described below but will include the coordination of patients journeys, through the RTT pathway, 28 day FDS and 62 day treatment start targets.

With opportunities to cross cover this post is a developing cross site post to ensure the admin teams are well looked after and developed.

Main duties of the job

• To be responsible for the organisation and management of the Medical administration staff at RHCH and BNHH sites
• To be responsible for all aspects of line management, including staff performance, staffing issues, sickness/leave/disciplinary, changes to job roles, continuity of service, etc.
• Arrange and lead regular team meetings.
• Liaise regularly and as required with appropriate Consultants and OSM and Deputy to ensure appropriate relationships are built.
• To support the OSM in new initiatives and ensure that services develop in line with the Trust’s strategy.
• To support delivery of 18 week compliance.
• Review, establish and implement opportunities to improve administrative processes.
• Formulate different options to address administrative issues identified and the development and implementation of new protocols and procedures.
• To review, and where appropriate, establish and implement administrative processes to ensure compliance with all local and national targets.
• Initiate corrective action in order to meet key targets.
• Plan, develop and implement processes to resolve issues in relation to administration, including the identification of incorrect or missing data.

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Detailed job description and main responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person specification

Leadership / Management Qualifications

Essential criteria

1. Is there evidence of personal growth - qualifications / worked experience

Desirable criteria

2. Degree / Diploma / Formal management qualification

Experience and Knowledge

Essential criteria

3. Experience of working with the NHS Healthcare system
4. Evidence of using multiple NHS systems
5. Evidence of using Microsoft Office

Desirable criteria

6. Knowledge of NHS National targets
7. Evidence of Understanding Medical Terminology
8. Evidence of organising Team meetings

Skills and Ability

Essential criteria

9. Application form completed in full
10. Evidence of managing workload

Desirable criteria

11. Knowledge of NHS Structures and Culture
12. Evidence of leading a team or situation

If you have problems applying, contact

Address Medicine Division

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