Central Order Management Administrator
Location: Rochdale
Contract: Permanent
Hours: Monday Friday, 08:30 17:30
Why Join DACHSER?
Join DACHSER, a global logistics family moving over 83 million shipments annually across industries like fashion, chemicals, DIY, and medical supplies. Ranked among the top 15 logistics providers worldwide, DACHSER is a place where your ideas count and your career can thrive. We offer a supportive, diverse environment where innovation and collaboration are at the heart of what we do.
About the Role
Were looking for a Central Order Management Administrator to be the vital link between our teams and customers. Youll manage enquiries about UK and export shipments, ensure smooth processing of commercial invoices, and maintain excellent communication with internal teams and clients to deliver top-quality service.
What Youll Do
1. Prepare and check commercial invoices for exports to Europe, ensuring full customs compliance.
2. Manage UK distribution shipments accurately and efficiently.
3. Provide excellent customer service via phone and email, acting as a professional point of contact.
4. Work with internal departments to meet service level agreements.
5. Notify customers proactively about any shipment issu...