Leeds/Manchester
We are seeking a highly organised and detail-oriented Business Rates Administrator to join our Business Rates Finance team. This role will support the day-to‑day administration and operational management of client property portfolios, ensuring accurate billing, timely processing, and excellent client service. Working closely with senior team members, you will play a key role in maintaining property and rates data, liaising with billing authorities, and supporting clients with their business rates liabilities.
Key Responsibilities
* Supporting the management of multiple client property portfolios to ensure accurate and up-to‑date business rates records.
* Checking and verifying business rates bills issued by billing authorities across England, Wales, Scotland, and Ireland.
* Maintaining accurate property databases, including occupation details, rateable values, and billing information.
* Assisting with the administration of rates liabilities, including exemptions, reliefs, empty property charges, and changes in occupation.
* Acting as a point of contact for billing authorities and internal stakeholders to resolve routine queries.
* Processing portfolio changes promptly and ensuring records are updated correctly.
* Supporting payment cycles, including reconciliation of accounts, monitoring credits, and assisting with refunds.
* Producing basic reports and data summaries to support forecasting and cost control.
* Assisting with historical business rates audits and data reviews.
* Ensuring compliance with internal controls, statutory requirements, and service KPIs.
* Providing administrative support to senior consultants and finance team members as required.
Skills & Experience
* Previous experience in a business rates, property, finance, or administrative role (desirable).
* A basic understanding of business rates, billing authorities, and rating principles (training will be provided).
* Strong attention to detail and excellent organisational skills.
* Good numeracy skills and confidence working with financial data.
* Proficiency in Microsoft Office, particularly Excel (basic to intermediate level).
* Experience using rating or property management systems (e.g. Calcurate, Riverlake) is an advantage but not essential.
* Strong communication skills, with the ability to deal professionally with clients and billing authorities.
* Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
* A proactive and reliable approach with a willingness to learn and develop.
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