A dedicated and experienced Deputy Manager to support the leadership and management of our care home. This role is essential in ensuring the highest standards of care and operational efficiency in line with the Care Inspectorate Wales (CIW) requirements and all other relevant legislation. You will assist the Registered Manager in the day-to-day running of the home, with a strong focus on regulatory compliance, staff support, and person-centred care.
Key Responsibilities:Leadership & Operational Management
* Support the Registered Manager in the overall leadership and strategic direction of the home.
* Construct, manage, and oversee staff rotas to ensure safe staffing levels at all times.
* Monitor staff performance and provide mentoring, training, supervision, and appraisals.
* Act as the Manager in their absence, ensuring smooth operation and decision-making.
Regulatory Compliance & Legal Oversight
* Ensure the home operates in full compliance with CIW standards, regulations, and inspection requirements.
* Maintain up-to-date knowledge of relevant legislation (e.g., Regulation and Inspection of Social Care (Wales) Act 2016) and ensure it is embedded in daily practice.
* Support the implementation and monitoring of policies and procedures to meet all statutory, legal, and contractual obligations.
* Prepare for and participate in inspections, audits, and reviews by external bodies.
Resident-Centred Support
* Promote and support a caring, safe, and stimulating environment tailored to individual needs.
* Oversee the development, implementation, and review of personalised care plans and risk assessments.
* Engage with residents, families, and advocates to ensure excellent communication and satisfaction with care services.
* Respond to and resolve concerns or complaints efficiently and empathetically.
Team Development & Culture
* Foster a positive, inclusive, and collaborative team culture focused on respect and accountability.
* Facilitate continuous improvement through reflective practice and staff engagement.
* Ensure staff are well-informed on safeguarding procedures, confidentiality, dignity, and respect.
Health & Safety / Medication / Financial Oversight
* Support in the safe administration and management of medication in line with regulations.
* Monitor health and safety procedures across the home, reporting and addressing risks proactively.
* Assist with budget monitoring, stock control, and cost-effective resource use.
Job Types: Full-time, Part-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Expected hours: 40 per week
Benefits:
* Company pension
* On-site parking
Work Location: In person