My client is seeking a positive and forward-thinking Inbound Sales Operative to join their busy customer-focused team based in Halifax. This is an excellent opportunity to join a well-established and growing organisation in a role that plays a key part in supporting day-to-day business operations and delivering a first-class service experience to customers. Key Responsibilities * Processing customer orders received via phone, email, and Zendesk * Responding to customer queries across various channels in a timely and professional manner * Ensuring all orders are processed the same day and all enquiries are followed up effectively * Supporting customers with any product or order-related queries Ideal Candidate Will Have: * Previous experience in an inbound sales or customer service environment * A confident and professional telephone manner * The ability to remain calm and organised under pressure * SAP experience (desirable) * Strong attention to detail and excellent problem-solving skills * Good working knowledge of Excel * A self-motivated, proactive approach with strong communication skills and a team-oriented mindset Benefits Include: * Holidays: 22 days annual leave, increasing to 25 after 3 full years' service * Pension: 4% company contribution * Death in Service: 2x annual salary The role is full-time and permanent, working (Apply online only) Monday to Friday. This is a great opportunity for someone who enjoys a fast-paced environment, takes pride in delivering excellent service, and wants to be part of a supportive team