Company Description: Newgrove Pharmacy is an online distance selling pharmacy based in Bromsgrove, offering a customer-friendly service to ensure fast and reliable deliveries of medicinal cannabis products prescribed for patients by specialist practitioners.
We are looking for a full-time (37.5 hrs) or part-time (flexible) permanent dispenser in a non-patient facing role to work alongside and support the pharmacist within the dispensary. The position will be offered after successful completion of the probationary period.
Role Description
This is a full-time (37.5 hrs) on-site role for a Pharmacy Dispenser located in Bromsgrove. The Pharmacy Dispenser will be responsible for the preparation and dispensing of prescriptions, managing stock of medication, and providing high-quality customer service. Daily tasks include working with pharmacy technicians and ensuring compliance with all relevant regulations.
Responsibilities include:
1. Dispensing private Controlled Drug (CD) prescriptions (FP10PCD)
2. Providing friendly and courteous customer service
3. Arranging medication deliveries
4. Liaising professionally with clinics and prescribers to maintain high service standards
5. Ordering and managing pharmacy stock
6. Performing stock rotation and expiry date checks
7. Ensuring compliance with Standard Operating Procedures
8. Maintaining patient confidentiality at all times
This list is not exhaustive; additional tasks may be assigned by the responsible pharmacist and/or Superintendent.
Candidate Requirements:
* NVQ2 dispenser qualification and at least 1 year’s experience as a dispenser
* Knowledge and experience of dispensing private CD prescriptions
* Experience with RxWeb patient record software (preferred but not essential)
* Good IT literacy skills (Microsoft Word, Excel)
* Ability to work well with the pharmacy team
* Strong attention to detail and organizational skills
* Ability to work autonomously and manage own tasks
* Excellent customer service skills and relationship-building abilities
* A dynamic individual eager to grow with the business
Benefits:
* Monday - Friday, 9 am to 5 pm (full-time). Closed on weekends.
* 25 days annual leave
* Company pension scheme
* Excellent development opportunities
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