Lloyd Newcastle is looking for a Warranty Administrator. Your role Salary: Up to £25,000 Basic, up to £27,000 OTE Hours: 42.5 hours per week Role responsibilities: Ensure all administrative functions within the warranty department are carried out in accordance with company policy. Review warranty reporting systems with the line manager to identify improvements where possible. Administer warranty policy in the best interests of the retailer, manufacturer and customer. To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims. Ensure that all frontline staff complete records correctly when warranty is diagnosed on a vehicle. Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives. Inform all relevant staff of forthcoming recall campaigns and changes in warranty / goodwill / repair procedure. Maintain knowledge on all warranty procedures and documentation. Support other staff members on all warranty related matters. Rewards 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday. Healthcare cash plan. Employee vehicle-discount schemes. Highstreet discounts. Cycle to work scheme. Eyecare vouchers. Free flu jabs. Pension scheme. Life Cover. Internal and manufacturer training. Staff referral scheme.