Are you an organised and customer-focused individual looking for a flexible role with a great team? One of our gas clients are hiring a Call Handler to join their team in the DA13 area. The Role: As a Call Handler, you’ll be a vital part of our operations team, ensuring customers receive top-notch service and support. Your responsibilities will include: * Handling inbound and outbound calls with tenants, homeowners, and engineers. * Scheduling and coordinating gas service and repair appointments. * Logging and maintaining accurate records of calls and service requests in our system. * Providing updates and resolutions to customer queries. * Supporting engineers with job details and schedules. What We’re Looking For: * Excellent communication and interpersonal skills. * A professional and customer-oriented attitude. * Ability to multitask and prioritise in a busy environment. * Strong IT skills, including familiarity with scheduling systems (training provided). * A valid driving license and access to your own vehicle (occasional office travel required). * Previous experience in customer service or call handling is preferred. What They Offer: * A competitive salary of up to £30,000 per year. * Pay increase after probation as long as you prove yourself! * Monday to Friday working hours with no weekend shifts. * A friendly and supportive team environment. * Opportunities for professional development and growth. Apply Now