Overview
The Enforcement Advisory Officer plays a critical national role in supporting the Environment Agency’s statutory functions under the Reservoirs Act 1975. You will lead the resolution of complex non‑compliance issues, manage enforcement action, and provide specialist regulatory advice in safety‑critical situations.
Responsibilities
* Act as account manager for undertakers, including water companies, supporting proactive engagement, identifying risk early, and driving compliance through consistent, risk‑based interventions. This requires excellent communication, influencing and negotiation skills, the ability to manage conflict constructively, and confidence to take proportionate formal action when needed.
* Lead high‑risk non‑compliance casework using the Compliance Action Plan (CAP) model, represent enforcement in account meetings, and contribute to the delivery of Balmforth Review recommendations and the future Environmental Permitting Regulations regime. Liaise with engineers, legal advisers, and other regulators to ensure public safety risks are effectively managed.
* Undertake training and participate in incident response duties when required as part of working for the Environment Agency.
Experience / Skills (Qualifications)
* Experience managing complex regulatory or enforcement cases, with strong communication, negotiation, and influencing skills. Ability to manage conflict constructively and remain resilient while focusing on compliance and public safety.
* Ability to analyse legal and technical information, assess risk, and provide sound recommendations for proportionate action. Strong written and verbal communication and the ability to engage a wide range of stakeholders, including undertakers, engineers, legal advisers, and internal leadership.
* Desirable: knowledge of the Reservoirs Act 1975, enforcement frameworks, public safety regulation, or infrastructure management. Familiarity with Balmforth Review recommendations or Environmental Permitting Regulations reform is an advantage. Ability to be organized, adaptable, and motivated to deliver results through collaboration and regulatory impact.
Other Information
* Location: This is a national role; you can be based at any Environment Agency office. Some travel and overnight stays are required.
* Interviews: remotely by Microsoft Teams on 22 and 23 October. As part of the interview, you will deliver a short 5‑minute presentation on approaching an undertaker/stakeholder who is resistant to taking action on a public safety risk.
* Competences: Influences and Persuades Others; Communicates Effectively; Achieves Results; Customer and Partner Relations. STAR technique guidance is suggested for interview responses.
Equality and Inclusion
The Environment Agency is committed to a diverse and inclusive workforce. We welcome flexible working patterns, including job share, and provide support such as a Guaranteed Interview policy for applicants with a disability where minimum criteria are met.
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