After Sales Supervisor
Competitive salary + bonus + company benefits
Neos Engineering are partnered with a leading, internationally recognised manufacturer of heavy equipment to recruit an experienced After Sales Supervisor to join their team in Biggleswade.
The Role
This is an exciting opportunity to supervise and coordinate a team of Field Service Engineers, ensuring an exceptional after sales experience for valued customers.
Key responsibilities include:
1. Overseeing daily workload, timesheets, and job progress of engineers.
2. Maintaining clear and regular communication with customers regarding service updates.
3. Providing technical and safety-related support, including occasional site visits.
4. Liaising with internal departments to resolve technical challenges and arrange spare parts.
5. Organising logistics, subcontractors, and tools to meet service demands efficiently.
6. Ensuring accurate processing of invoices ...