Job Title: Senior Property Manager Location: Edgbaston, Birmingham (occasional off-site meetings) Salary: £28,500 – £35,000 (DOE) Hours: Full-time – Monday to Thursday 8:00am–6:00pm, Friday 8:00am–3:00pm, Alternate Saturdays 8:00am–1:00pm (hours may flex with demand) Benefits: Parking space provided, 20 days annual leave bank holidays Are you an experienced Property Manager ready to take the next step in your career? Do you thrive in a fast-paced, customer-focused environment where no two days are the same? If you’re looking for a role that combines leadership, problem-solving, and hands-on property management, this opportunity could be perfect for you. We’re seeking a Senior Residential Property Manager to oversee a varied portfolio while mentoring and supporting a small team. You’ll be the key point of contact for both landlords and tenants, ensuring every aspect of property management is delivered to the highest standard. This is a role for someone proactive, confident, and driven – a professional who wants to make a real impact within a respected, growing business. Role Responsibilities: Oversee and manage a residential property portfolio with full accountability Lead on all reactive maintenance issues, ensuring swift, cost-effective solutions Build strong, lasting relationships with landlords and tenants as their trusted senior point of contact Mentor and guide a team of two Property Managers, providing leadership and support on escalated cases Ensure all properties comply with health & safety and legal obligations, including gas, electrical, and fire risk checks Supervise property inspections, ensuring accurate reporting and timely follow-up Manage contractor relationships, maintaining high-quality, budget-conscious work Oversee the full tenancy lifecycle from move-in to renewal or exit Drive process improvements, helping refine and elevate service delivery Skills & Experience Required: Solid experience in residential property management (senior or supervisory level preferred) Strong understanding of UK lettings legislation and compliance requirements Proven ability to manage reactive maintenance and contractor coordination Excellent communication skills, with a customer-first approach Organised, efficient, and confident managing competing priorities Competent with property management software and MS Office ARLA/Propertymark qualification (or willingness to work towards one) desirable What’s on Offer: Competitive salary £28,500 – £35,000 (DOE) Parking space provided 20 days annual leave bank holidays Supportive, collaborative working environment Clear career development opportunities and further training The chance to play a pivotal role in shaping service standards within a respected business If you’re ready to bring your experience, leadership, and ambition to a role where you’ll be truly valued, we’d love to hear from you.