Stamford Park Trust is a forward-thinking multi-academy trust, dedicated to delivering high-quality education across its schools. We are committed to developing our staff and creating opportunities for learning and growth. With a collaborative and innovative environment, the Trust provides an exciting platform for individuals seeking a future in IT and education. As an IT Level 3 Support Apprentice, you will play a key role in supporting and maintaining the Trusts IT infrastructure across multiple sites. This apprenticeship offers a unique opportunity to gain hands-on technical experience, contribute to a high-quality IT support service, and work towards a nationally recognised qualification. In this role, you'll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day In The Job: Monitor, maintain, and repair a wide range of PCs, printers, and peripherals. Diagnose and resolve hardware and software faults under guidance. Install and configure new IT equipment and follow standard build procedures. Maintain accurate records of hardware, repairs, and inventory. Provide first-line support to staff and students, escalating issues where necessary. Perform user account maintenance tasks, including password resets and access permissions. Install and maintain standard network cabling and ensure connections are secure. Support backup, virus protection, and security procedures. Salary, Hours & Benefits: Salary: £24,027 per annum Working Hours: Monday to Friday, 8:30 AM 4:30 PM Holiday Entitlement: 25 days per year plus bank holidays Free on-site parking and access to Trust gym facilities. Free eye tests and cycle-to-work scheme. High street retail discounts. Enhanced benefits for long service milestones. Comprehensive training and mentoring to support your apprenticeship learning Desired Qualities, Skills and Knowledge: Awareness of IT - Some experience working on IT issues Good customer service skills Passionate about IT Willingness to learn Able to work independently as well as part of a team Proactive in their approach Grade 4/C in Maths and Grade 5/C in English ? Your Training with Baltic: This apprenticeship provides the skills, qualification, and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician. Next Steps: If this sounds like the job for you, send us an application! Once we receive your CV, one of our team will be in touch to help you to the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and a valid residency status to apply for this apprenticeship. ADZN1_UKTJ