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Customer hub service agent

Reigate
Southern Communications Ltd
Service
Posted: 9h ago
Offer description

Location: Reigate


Find out if this opportunity is a good fit by reading all of the information that follows below.

Salary: £28,500 - £31,000

The Customer Hub Service Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals. xxuwjjq

Key Tasks:

* Manage customer tickets frominitialcontact through to resolution in line withSLAs for customer service, billing, andcontract-relatedenquiries.
* Handle c...

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