IT Account Manager – London (Hybrid, 4 days in-office) Our client is an award-winning Managed Service Provider (MSP) based in Central London. They deliver tailored IT support and project consultancy that help businesses increase efficiency, reduce downtime, and boost performance. They're looking for a motivated IT Account Manager to join their growing team. This is a fantastic opportunity for someone with experience in IT sales and account management within an MSP environment, to take ownership of a client portfolio and drive new business growth. They are a Microsoft Solutions Partner and have an Investors in Gold accreditation. Key Responsibilities: * Manage and grow existing client accounts within the MSP environment * Identify opportunities for upselling and cross-selling IT services and solutions * Build long-term client relationships and act as the main point of contact * Generate new business through proactive development and networking * Coordinate internal teams to ensure high-quality service delivery * Produce client IT roadmaps and consistently achieve revenue targets Requirements: * Experience in an MSP, IT reseller, or technology services company * Strong communication and relationship-building skills * Commercially aware with a proactive, results-driven mindset Benefits: * Competitive salary commission (earned from your first £!) * Hybrid working (4 days in office, 5 during probation) * 20 days holiday bank holidays your birthday off! * Gym membership, Vitality benefits, Cycle to Work scheme, regular team events