Job Overview
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
Key Responsibilities
Are you passionate about using data, systems, and innovation to solve complex operational challenges? Join us as a Senior Technical Distribution Analyst and lead the development and improvement of the critical systems that power global exam distribution, making a real impact on millions of learners worldwide.
Working within a small, close‑knit team of specialists, this role sits at the intersection of business process expertise and technical innovation, playing a key part in strengthening the systems that underpin global exam delivery.
You will lead on the continuous improvement, maintenance, and implementation of critical operational systems, ensuring they remain reliable, efficient, and fit for purpose across Group Print & Operations.
A core focus of the role is driving smart process improvements through the use of automation tools such as Power Automate, PowerApps and other M365 technologies.
Alongside this, you'll provide hands‑on system support and act as the first point of contact for operational teams, resolving issues and collaborating with technical partners to deliver effective solutions.
Beyond delivery, you will act as a trusted consultant to the wider organisation, offering expert insight, guidance and leadership on systems and process improvements.
With a broad and varied scope, this role offers a fantastic opportunity to simplify ways of working, improve efficiency, and enable others to perform at their best.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40‑60% of their time collaborating and connecting face‑to‑face at their dedicated location.
Required Qualifications
* Experience working with data visualisation, automation or system tools (e.g. Power BI, Power Automate, PowerApps or similar)
* Knowledge of process improvement methodologies (such as Lean Six Sigma) or experience driving operational efficiencies
* Strong stakeholder management skills, with the ability to influence and collaborate across technical and non‑technical teams
* Experience supporting or maintaining operational systems, including troubleshooting and identifying root causes
Desirable Criteria
* Experience working within assessment, logistics, supply chain or operational environments
* Knowledge of warehouse management or exams processing systems, or similar large‑scale operational systems
Benefits
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 × annual salary
* Green travel schemes
Equal Opportunity
We are a Disability Confident (DC) employer that is committed to equality and inclusion, ensuring our recruitment process is accessible to all. The DC scheme’s Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long‑term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long‑term health condition.
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