Store Manager – Costa Coffee
We are looking for an energetic and visionary Store Manager to join our Costa Coffee team, responsible for delivering an exceptional customer experience, driving sales and profit, and building a high‑performing team in a dynamic retail environment.
Benefits
* Access to the Coca‑Cola share scheme with matched contributions
* 50% discount on all food and drinks in Costa‑owned stores
* A smart pension with a match of up to 10%
* Quarterly and annual incentive scheme with the potential to earn up to £10,000 as a bonus (depending on store performance)
What you’ll do
* Meet all customer needs and foster a strong customer‑service culture, positively influencing NPS.
* Create an inviting store environment that encourages repeat visits.
* Own the full management of sales, profit, team performance, and recognition.
* Train and develop the team to reach their full potential.
Who you are
* A strong leader with experience building and developing successful teams.
* A forward‑thinker who balances long‑term vision with daily operational needs.
* An ambitious professional eager to contribute to our growth journey.
* A brand ambassador who upholds high standards of service and product quality.
* Someone who thrives under pressure and adapts quickly to change.
Contact: For reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management – Retail & Hospitality
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