Location: Leeds / York / Norwich / Bristol / Manchester
Governance & Assurance Business Partner - Salary circa £50,000
We are looking for a risk and controls professional with an understanding of non‑financial risk and controls management who thrives on business partnering and is looking to take on an influential role within Aviva at a pivotal time of growth.
About the role
The Governance & Assurance (G&A) Business Partnering team operates as part of the first line of defence within Aviva's UK General Insurance Personal Lines business. The role focuses on strengthening the risk and control environment, supporting effective governance, and enabling well‑managed change that delivers good customer outcomes.
You will work with colleagues across Personal Lines—primarily Direct Line businesses—to ensure compliance with the Operational Risk and Control Management Framework. This includes facilitating risk event management, delivering root‑cause analysis and thematic reviews, and supporting internal governance forums. You will collaborate with specialist teams, provide clear risk insight, and offer constructive challenge to help prevent failures, reduce losses, and mitigate regulatory and reputational risks.
Skills and experience we’re looking for
* Experience working with risk and control activities within a regulated environment, ideally with exposure to the insurance industry.
* Excellent knowledge of Consumer Duty requirements and applies these principles in day‑to‑day activity, ensuring customer outcomes, product value, and fair treatment are consistently considered across GI processes and decisions.
* Solid understanding of the principles and value of effective risk and control management and recognises the importance of good conduct and governance.
* Shows resilience and adaptability, responding positively to new challenges and changes in direction.
* Experience of facilitating effective risk event and issue identification, root cause analysis, resolution and reporting.
Benefits
* Salary circa £50,000 (depending on location, skills, experience and qualifications)
* Bonus opportunity – up to 10% of annual salary, actual amount depending on performance and Aviva’s policy
* Generous pension scheme – Aviva will contribute up to 14% of your contribution
* 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days
* Aviva‑funded Private Medical Benefit
* Up to 40% discount on Aviva products and other retailer discounts
* Up to £1,200 of free Aviva shares per year through the Matching Share Plan and Save As You Earn scheme
* Brilliantly supportive policies, including parental and carer’s leave
* Flexible benefits, including sustainability options such as cycle‑to‑work
* Paid volunteering days – 3 days to help others through Aviva Communities
* Well‑being support and tools
Aviva is for everyone
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Even if you don’t tick every box, we encourage you to apply. We also consider all forms of flexible working, including part‑time and job shares. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart‑working – spending at least 50% of their time in our offices each week – while still enjoying time with colleagues.
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