Job Description
Extraordinary Care. Extraordinary Culture. Extraordinary Careers.
Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.
As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.
What you’ll do
* Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
* Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
* Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
* Make sure customer experience stays exceptional, raising service standards and strengthening retention.
* Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
* Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.
What you’ll bring
* Multi-site leadership experience within the care sector.
* Strong understanding of CQC/CIW regulations and quality frameworks.
* The ability to influence, support change and manage large, diverse teams.
* Clear communication skills and the confidence to build trusted relationships internally and externally.
Why Helping Hands
* Genuine career growth and development pathways.
* Up to £15,000 annual bonus
* 25 days’ annual leave (rising to 26 after two years).
* Blue Light Card discounts.
* Employee assistance programme.
* Refer-a-friend bonus scheme.
* A workplace that celebrates diversity and champions inclusion. Everyone is welcome.
At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.