Job Title: Solution Architect Digital Client Self Service Enterprise API Journeys
Location: Northampton
About the Job
The Capgemini Financial Services Open Banking Centre of Excellence (COE) partners with leading banks to transform their Digital Client Self Service capabilities through API-first cloud-native solutions. As a Solution Architect you will drive the design and delivery of end‑to‑end digital journeys that require extensive collaboration across groups and functions beyond Corporate Banking. You will play a central role in architecting self‑service capabilities such as CONA, sanctions and mandates journeys ensuring they are secure, scalable, compliant and optimised for a seamless customer experience.
Hybrid Working
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home, noting that you will be unable to work at home 100% of the time.
Your Role
* Digital Client Self Service Architecture
* Lead solution architecture for digital client self-service capabilities enabling the client's enterprise-wide permissions, mandates, sanctions checks and account services through intuitive digital channels
* Define target state digital journeys and API-driven architectures that support straight-through real-time and self-service execution for corporate clients
* End-to-end journey design with cross-group collaboration
* Own architecture for complex E2E journeys requiring collaboration across the wider Group – retail, wealth, payments, compliance, operations and legal
* Ensure all upstream and downstream dependencies are captured, orchestrated and aligned with regulatory, operational and customer experience expectations
* Specialist journey ownership – CONA customer onboarding amendments
* Architect the API workflow and data models enabling seamless client onboarding and profile amendments across multiple business lines
* Sanctions journeys – design secure and compliant integrations with sanctions screening platforms ensuring adherence to regulatory obligations, rapid decisioning and traceability
* Mandates authorisations
* Define solutions for digital mandate management, including entitlement rules, signing authorities, approval workflows and auditability
* Solution delivery governance – produce high-quality solution architecture artefacts (API specifications, integration maps, security patterns, sequence diagrams, logical and physical designs)
* Engage stakeholders through workshops and design forums to align on solution direction and validate business and operational requirements
* Present solutions to Architecture Review Boards and guide them through governance processes
* Translate high-level journeys into iterative sprint-ready components in partnership with delivery leads
* Review designs and code from engineering teams to ensure alignment with architecture principles and end-to-end journey intent
* Ensure change requests remain aligned with solution integrity and strategic architecture
* API cloud architecture responsibilities – apply best practices in REST API design, authentication and authorization security patterns, and microservices architecture
* Promote enterprise-wide standards around API modelling, documentation, versioning and governance
* Drive adoption of cloud-native approaches ensuring solutions leverage appropriate cloud services, resilience patterns and observability frameworks
Your Skills
* Strong experience designing digital client self-service platforms, preferably in financial services or corporate banking
* Proven delivery of E2E cross-functional journeys engaging multiple business units (operations, compliance, legal, customer servicing)
* Experience architecting journeys related to onboarding, sanctions screening, mandates authorisation or similar regulated workflows
* Deep knowledge of API architecture, REST design principles, Swagger/OpenAPI, RAML and API security standards
* Familiarity with API management platforms (MuleSoft, Apigee, Kong, AWS API Gateway)
* Hands‑on experience with microservices (Java, Spring Boot) and cloud-native deployment patterns
* Strong understanding of OAuth2, OIDC, FAPI and enterprise security controls
* Knowledge of observability and monitoring tools such as Splunk or ELK
* Experience with public cloud platforms, ideally AWS
* Understanding of integration and event-driven patterns (e.g., Kafka)
We are a Disability Confident Employer
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. We will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.
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