Overview
Position: Senior Funeral Director
Location: Barclays Funeral Directors, Edinburgh
Job Type: Full-time, permanent - 38.33 hours per week
Salary: £33,000.00 per annum
We are looking for a compassionate and committed Senior Funeral Director to join our team at Barclays Funeral Directors in Edinburgh, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence.
Responsibilities
* Deliver complex funeral arrangements with professionalism — ensuring all funeral arrangements are respectful, appropriate, and reflect the client2s wishes.
* Oversee branch standards and ensure timely, high-quality care of the deceased.
* Participate in an out-of-hours on-call rota (including nights/weekends) to support families, including dignified collection and transfer of the deceased into care.
* Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 1:1s.
* Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination.
* Support the Cluster Manager in overseeing branch performance, audits, and compliance processes.
* Identify service gaps and recommend improvements to processes and training.
* Take responsibility for ensuring funeral plan banks are replenished.
* Ensure all team members are Funeral Plan Consultant (FPC) trained.
Skills and Knowledge
* Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery.
* Empathetic, service-oriented, and committed to excellent client outcomes.
* Understanding of the nature of the role and is prepared to assist families whenever needed, ensuring continuous care and operational effectiveness.
* Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations.
* Confident working independently and thrives on delivering results.
* Flexibility to work evenings, weekends and on-call.
* Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry.
What We Offer
* Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
* Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
* Private Medical Cover: Comprehensive Bupa private medical cover.
* Life Assurance Cover: Life assurance for peace of mind.
* Health & Wellbeing Programme: Employee assistance programme supporting health and wellbeing.
* Holiday Allowance: 30-33 days per year, inclusive of Bank Holidays.
* Pension Scheme: Contributory pension scheme.
Next steps
If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. We are building the UK's leading end-of-life company as part of the Dignity Group. We also operate Farewill, a prominent will writer and probate provider. Today, we are over 4,000 people across the UK, driven by the goal to care for families with compassion.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we uphold high standards and may conduct checks as part of recruitment and onboarding, depending on role requirements.
Equality, Diversity and Inclusion
We know that diverse teams make better decisions. We welcome applicants from all backgrounds and experiences. If you need accessibility adjustments, please let us know. Unsolicited agency submissions will be treated as direct applications. We reserve the right to close or extend closing dates.
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