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Call centre outbound agent

Sittingbourne
SLGM Ltd
Posted: 18 February
Offer description

Full Training Provided

Spring & Summer is our peak season — and we're building a team of ambitious, driven individuals ready to raise the bar.

SLGM (Specialist Lead Generation & Management) is not your typical call centre. We are a benchmark-setting operation working exclusively within the UK insurance industry, partnering with some of the country's largest brokers. Our reputation is built on delivering exceptional customer experience and consistently outperforming expectations.

We don't do average.

We don't tolerate coasting.

We reward performance.

If you're motivated by targets, thrive under pressure, and want your effort to directly impact your earnings — keep reading.

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The Role

As a Warm Lead Outbound Agent, you will:

* Call pre-qualified, relevant warm data (no cold calling)
* Transfer high-quality applicants directly to insurance brokers
* Handle inbound enquiries and process accurately
* Re-contact renewal customers to secure competitive policies
* Work Saturdays on a rota
* Operate shifts between 08:30–17:00 or 11:00–19:30

This is a fast-paced, performance-focused environment where your output matters every single day.

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Who Thrives Here?

This role is not for someone looking to "clock in and clock out."

It is for someone who:

* Is relentlessly self-motivated
* Thrives on targets and exceeding them
* Wants performance-based bonuses, not just a basic wage
* Takes ownership and accountability
* Brings energy and positivity every day
* Enjoys being part of a competitive, winning team

If you need constant supervision to stay productive — this isn't for you.

If you're driven by achievement and recognition — you'll fit right in.

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Our Culture – SLGM Behaviours

* Own It & Drive It – Take responsibility. Push yourself. Deliver.
* Be Bold – We go the extra mile to beat targets.
* Win for the Team – When one succeeds, we all succeed.
* Results & Quality Driven – Better than the competition. Always.

We combine a supportive, energetic atmosphere with professional standards that our broker clients expect — and respect.

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What You'll Need

* Strong communication skills
* Confident and professional phone manner
* Computer literacy
* Resilience and determination

Full training is provided — what we can't train is ambition.

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Why Join SLGM?

* Performance-based bonus schemes
* Warm, high-quality data only
* Clear expectations and measurable results
* A young, energetic, success-focused team
* A company that recognises and rewards effort

If you're ready to raise your standards and be part of a team that wins — apply now.

If you're just chasing the basic — this probably isn't the right fit.

Job Types: Full-time, Permanent

Pay: £24,500.00-£30,000.00 per year

Benefits:

* Company pension

Work Location: In person

Expected start date: 09/03/2026

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