A prominent university is seeking a Help Desk Consultant to serve as the first line of support for technology issues across campus. Responsibilities include providing technical support to clients, troubleshooting various technical issues, and documenting interactions in the IT Service Management platform. Ideal candidates possess strong communication skills, a willingness to learn, and the ability to work in a fast-paced environment. Customer service experience is preferred, making this a great opportunity to develop technical skills and support a diverse university community. #J-18808-Ljbffr