Job Description Our Customer Operations Team is looking for a talented intern in business, marketing, finance or similar field studies to join our team in our Bourne End office. The successful candidate will be spending a full academic year with us and will work directly with account managers and a multinational team of Customer Service Operators worldwide. Responsibilities: Customer facing contact fully responsible for handling all requests in relation to order placement, fulfillment and forecasts. Develop and maintain strong business partnership with customer, sales, planning and operation teams with proactive collaboration and communication. Proactively monitoring and communicating changes in customer demand to avoid supply disruptions or excess inventory. Manage escalations effectively by engaging/leading discussions to achieve resolution. Follow business controls per policies and procedures ensuring audit compliance. Global understanding of customer demands, processes, and supply chain needs. Support the team with ongoing projects, e.g. system integration. Support in an administrative/reporting function internally and externally. Support to enable sales to focus on design and customer facing activities. Coordinate with sales team members to ensure goals/ KPIs are met.