Job overview
Are you looking for a new challenge? Would you like a post which is exciting and varied with patient focus discharge in mind?
An exciting opportunity has arisen for proactive and friendly person to join a well established team at the Royal Hampshire County Hospital.
We are looking to recruit a motivated individual who possesses excellent communication skills, and can work well under pressure to co-ordinate discharges with families and the medical team.
The team has many disciplines and is forever growing with passionate people providing high standards of care to patients
Recent developments have led to a stronger focus on providing Safe and Compassionate care to our patients and this has increased opportunities available to learn, develop and expand your career.
So while we are developing, you can too - within a professionally challenging yet exciting environment
Main duties of the job
1. Gather and be aware of information given and decisions made by the multi-disciplinary team
2. Clearly present the patient’s point of view to others, including promoting and protecting the interests and dignity of patients
3. Communicate sensitively, confidentially and with empathy to meet the wide ranging physical and emotional needs of patients and their carers and families
4. Communicate with patients, carers, relatives and professionals at all levels involved in the discharge planning process
5. Communicate with Local Authority care managers to ensure consistent approach and joint working in the interests of patients
6. Provide accurate, timely and relevant handover information using electronic systems where available
7. Record information about patients in a safe, accurate and consistent manner using appropriate tools and techniques, including electronic and written formats as close to point of care as possible
8. Maintain confidentiality at all times, as required by legislation and trust policy
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Detailed job description and main responsibilities
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
If you have any further queries, please do not hesitate to contact us.
Person specification
Training and Qualifications
Essential criteria
9. Literacy level 2 or equivalent (GCSE A-C)
Desirable criteria
10. NVQ level 3 or above in Health and Social Care or working towards an award.
Experience and knowledge
Essential criteria
11. Good reasoning, analysing and decision making skills using a variety of resources
Desirable criteria
12. Experience of working within the NHS
Skills and ability
Essential criteria
13. Excellent communication skills
Desirable criteria
14. Skilled at working with different stakeholders including patients,staff managers and clinicians
Other
Essential criteria
15. Ability to work well in a team