Can you deliver class leading customer service? Are you a driven, enthusiastic and motivated individual? Do you thrive in a high energy environment? If so, we are looking for you!
ABOUT YOU
You have a background in customer retail/customer services/hospitality (automotive preferred but not essential), an ability to work to targets and deadlines, and deliver a class leading customer experience.
ABOUT THE ROLE
* Welcoming customers in a friendly and courteous manner.
* Scheduling vehicles into our workshop using our company diary system.
* Liaising with our workshop to progress and ensure customers are updated and vehicles completed at the promised time.
* Providing class leading customer service, supporting customers with onward travel arrangements, explaining repairs and work that has been completed, handing over vehicles after service work, and maintaining excellent relationships with your customers.
* Maintaining product knowledge and updating your knowledge through manufacturer led training.
* Open and active approach to selling incentive.
* Maintaining good housekeeping standards and orderly administration of your work.
HOURS
Monday - Friday 8.00am - 6.00pm with rota’d Saturdays (8.00am to 2.00pm) with no Sunday or Bank holiday working. Opportunities to work additional hours for additional earning will be available.
ABOUT TONY LE VOI
Tony Le Voi is a local independent business and community employer originating from family roots and is one of Vauxhall’s UK leading retailers, selling and servicing this great British brand across Essex and broader area for over 45 years, with dealerships located at Lakeside Thurrock Grays and Romford. Tony Le Voi also acquired the Jeep brand in Q4 2024, and are now selling and servicing these amazing vehicles.
Our business has been successful in gaining ‘Vauxhall’s Customer Excellence’ awards since its inception in 2013 which is testament to our passion for being open, honest and loyal to our customers which reflects our mission vision “We care about your journey” as true reality.
WHY WORK FOR US?
We offer manufacturer level training which is ongoing in all job role areas along with proven best practice performance pay.
* Pension with company contributions.
* Life Assurance.
* Holiday Commission Pay.
* Discounted Car purchase and finance scheme.
* Discount service and repair scheme.
REQUIREMENTS
* Driving Licence Required.
* The right to work in the UK.
* Front of house and/or customer experience.
* No visa sponsorship is available with this role.
Ref: ACTIVE
Closing Date 09/03/2025
Location Lakeside
Benefits Competitive pay, pension, life assurance, employee car purchase and repair discount scheme.
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