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It service desk coordinator

High Wycombe
Wycombe Abbey
Coordinator
Posted: 14h ago
Offer description

Are you ready for an exciting, challenging and rewarding experience at a top independent school?


We are looking for an experienced and proactive IT Service Desk Coordinator who is keen to deliver high-quality first-line support and ensure the smooth running of the School’s IT network, systems, and telecommunications infrastructure. The successful candidate will demonstrate an enthusiastic, customer-focused attitude with strong organisational skills and a commitment to excellent service delivery.


This essential role provides day-to-day IT support across the School, acting as the primary contact for all incoming queries and coordinating the lifecycle of technical issues from first contact through to resolution. You will work closely with the Head of IT Services and the wider IT Team, supporting pupils and staff, maintaining accurate records, producing key service desk reports and ensuring effective communication across the School.


Wycombe Abbey is a world-class full-boarding school for girls, located on a beautiful site in the centre of High Wycombe. With its distinctive heritage, magnificent 170-acre campus and impressive facilities, the School provides an outstanding education for 650 pupils aged 11-18.

We have been at the forefront of girls’ boarding education for over 125 years. Superb academic outcomes are the School’s hallmark and pupils regularly secure places at the most prestigious universities across the globe. Known for its world-class education, Wycombe Abbey encourages curiosity, innovation, leadership and delight in learning among its pupils.


The School benefits from easy access to London (24 minutes to Marylebone), the Chiltern Hills and attractive towns such as Marlow, Henley-on-Thames and Beaconsfield. Heathrow is also just 20 miles away plus good transport links to other London airports.


Benefits of working at Wycombe Abbey include:

* Enrolment in the School’s generous pension scheme
* Fee remission at Wycombe Abbey and selected prep schools
* Generous CPD training and development scheme
* Free parking
* Free meals
* Free use of the Sports Centre
* Free eye tests
* Access to the Employee Assistance Programme


How to apply

Please see the job profile document for full information about this role. To apply, please complete an application form and submit this, together with a covering letter, to the Headmistress, Mrs J Duncan, by selecting “Apply for this job”. Should you have any questions then please do not hesitate to contact the HR Team on 01494 895575 or hr@wycombeabbey.com.


Closing date for applications: 7 December 2025

Interview date: 22 December 2025


We reserve the right to appoint to this position before the closing date, should we receive a high volume of suitable early applications.


Wycombe Abbey is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be subject to an enhanced DBS check. It is an offence to apply for this role if you are barred from engaging in regulated activity with children.


This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore all applicants are required to declare:

* All unspent convictions and conditional cautions
* All spent convictions and adult cautions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020)

Further information regarding filtered convictions can be found in the Ministry of Justice Filtering Guidance and Nacro Guidance.


We are an equal opportunities employer. Registered Charity No. 310638.


Wycombe Abbey is a Disability Confident Committed Employer.

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