About us
Connnnect Healthcare Rotherham Community Interest Company (CIC) is a federation of 28 GP practices in Rotherham. The organisation is led by a Board of representatives from general practice in the Borough, with executive leadership from a Medical Director on a part-time basis.
The organisation currently delivers extended access primary care services in Rotherham and a Physio First service in partnership with the local acute and community trust, the largest of its kind currently operating. In addition, the organisation is supporting the development of primary care networks and manages delivery of training and development to large cohorts of the general practice workforce.
Our Vision
We are a GP-led organisation and aim to provide services for direct patient care and to support GP practices. We will be a patient-centred, working collaboratively across general practice and with partners to provide high-quality services, positive working experiences for our staff, and to secure the sustainability of general practice in Rotherham
Job responsibilities
We are looking to recruit bank receptionists to support the team that will work with the clinicians at the same day service.
Main Duties
* To be able to communicate, establish and maintain relationships with the clinical team.
* Booking in patients via Systm1
* Taking phone calls from patients
* Making telephone calls to patients confirming their appointment
* Dealing with face-to-face patients.
* To have a polite and courteous manner.
* Ensure that all staff on the rota have attended
* Using clinical systems (Systm1) to check in patients face to face
* Supporting the clinical staff in any administrative tasks
* Answer the telephone / make calls on behalf of clinicians
* Making clinicians hot drinks
* Ensuring all kitchen is tidy
* Turning on computers and helping to prepare rooms
General Duties
* Making clinicians hot drinks
* Ensuring all kitchen is tidy
* Turning on computers and helping to prepare rooms
Person Specification
Experience
* Good working knowledge of MS Office systems including: Word, Excel and Outlook
* Understanding of Confidentiality and Data Protection
* Knowledge and experience of primary care clinical systems e.g. S1
Qualifications
* GCSE English and Maths Grade C minimum
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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