Customer Service Advisor - Part-time Evenings
Salary: £25,087.00 pro-rata rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Schedule:
* Monday to Friday: 16:45-21:00
* Saturday and Sunday: OFF
Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or the life skills you've built from building relationships. If so, you have the transferable skills to succeed in a Customer Service Billing role with EE.
Join our Billing Team in Merthyr to speak with customers about their accounts, listen to their needs, and work together to find the best outcomes.
This role offers flexibility to support your personal life, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Discounts on EE & BT products, saving hundreds of pounds annually
* 24/7 online GP access for you and your immediate family
* Market-leading paid carer’s leave, up to 2 weeks
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development
* Volunteering days to give back to your community
* Optional private healthcare and dental coverage
We offer a great team culture, support, and tailored training to help you build a lasting career. What are you waiting for?
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