A bit about the role
Role/Context
Responsible for the management and day to day operation of significant Facilities management service lines
This role is business critical to the safe, reliable and efficient operation of our largest store and office complex in London
Good supplier management –over 25 major suppliers up to £5M pa
Flexible to work the occasional shift or at weekends
Contactable out of hours
Campus centric role with 5/7 attendance in store
Skills / Experience
A proven track record working in a Multi – Site or Complex FM Environment in hospitality, retail or any other customer led sectors
Exposure to Workplace Management
Exposure to People Management
Good experience of Hard & Soft Services maintenance
Internal and External stakeholder management skills including experience with Contractors and Suppliers
Leading regular stakeholder meetings
Managing Opex and Capex Budgets and commercial awareness
Project delivery of small works
Preparation and presentation of simple business cases to Senior Stakeholders
CAFM systems – Aurora and/or Concept is preferred
Microsoft Office & SharePoint as a minimum. Oracle experience would be beneficial
Demonstrable management of building compliance
Exposure to incident response
A bit about you
You will have at least five years’ experience in facilities management, preferably in a client direct role
You will need to be organised with time management skills to be able to plan your workload and meet deadlines. Be goal orientated and action-focused
The ability to work autonomously and use your initiative to problem solve. This includes having challenging conversations
A keen eye for detail, and you can deliver consistent, accurate results
Open to some regional travel
Aligned to the Selfridge’s Values: Which are 1) Leading with purpose 2) Embracing every self 3) Creating the extraordinary
IOSH Managing Safely and/or NEBOSH General Certificate
Facilities Management Qualification and/or any other industry related education