Overview
As a Security Officer, you’ll be responsible for maintaining the safety and security of our guests, team members, and property. You’ll patrol the premises and respond swiftly and professionally to any incidents or emergencies — all while delivering exceptional customer service.
Location: St Martins Lane Hotel, London.
Key Responsibilities
* Conduct regular patrols of guest areas, back‑of‑house, and external perimeters.
* Monitor fire alarms and access control systems.
* Respond to incidents, disturbances, and emergencies with discretion and professionalism.
* Complete detailed incident reports and maintain accurate security logs.
* Support front‑of‑house and night teams with guest assistance and room access.
* Ensure compliance with all hotel safety and emergency procedures.
Benefits
* Employee discounts on bedroom rates across the LGH hotel portfolio.
* Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
* Eye care.
* Free legal & money advice.
* Counseling sessions.
* Hospital & death benefit plans.
* Cycle to work scheme.
* Wellbeing tips and support fitness videos.
* Recipe ideas.
* Advice on keeping active and healthy living.
* Wellbeing podcasts and TV.
* Breathing exercises.
* 24/7 advice and support line.
* Team reward & recognition.
* Free meals on duty.
Ideal Candidate
Previous experience in a security role, ideally within hospitality or a customer‑facing environment.
Valid SIA licence (or willingness to obtain).
Strong communication and conflict resolution skills.
A calm, professional presence and a strong sense of responsibility.
Flexibility to work shifts, including nights, weekends, and holidays.
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