Senior occupational pensions administrator

Senior Occupational Pensions Administrator

Job Ref: LF41128

Join a growing pensions team supporting the onboarding and administration of international and domestic occupational pension schemes. This role offers a broad mix of client coordination, operational oversight and pension administration responsibilities within a collaborative environment.

Duties for this role include, but are not limited to:

• Supporting the onboarding of international and domestic occupational pension schemes.
• Coordinating setup processes and ensuring a positive client experience throughout onboarding.
• Liaising with legal, marketing and operational teams regarding scheme setup and documentation.
• Supporting employee engagement presentations and client training activities.
• Maintaining accurate fee records and administration systems.
• Acting as an escalation point for onboarding queries and requests.
• Handling queries from clients, members and third parties.
• Supporting training and development of junior team members.
• Assisting with process improvements, system testing and operational enhancements.
• Supporting accurate record keeping and compliance with due diligence requirements.

Skills / Qualifications

The ideal candidate will have at least 3 years' experience within the pensions industry and demonstrate strong organisational, communication and client service skills. They will be detail‑oriented, comfortable working with numbers and capable of managing workload effectively within a busy team environment. Strong Microsoft Office skills, particularly Word and Excel, are essential, alongside a willingness to learn new systems and processes. The successful individual will be proactive, adaptable and supportive, with an interest in developing leadership and training responsibilities over time.