Your Career, Your Danske BankYou're Danske Bank Join Our Award-Winning Team at Danske Bank ?? Why Choose Danske Bank? We're Not Just a Bank; we are a Banking Culture! ?? At Danske Bank, Northern Ireland's leading bank, we pride ourselves on being more than just a workplace. We're a vibrant community, a family dedicated to fostering a culture of excellence. Ranked as the No.1 locally managed company, our award-winning contact centre team is expanding, and we want you to be a part of our success story in September 2025! Locations: Killeaton House, Dunmurry Portadown What Sets Us Apart? Career Growth Like No Other: Why settle for a job when you can have a career that grows with you? We recognize the importance of nurturing talent, offering development to ensure that you're not just succeeding, but thriving. With a well-planned career pathway, your professional journey will go from strength to strength. Training and Support: Our comprehensive training program is fully paid, to equip you for success. We believe in nurturing our talent with the best resources and continuous support. Cultural Vibrancy and Inclusivity: At Danske Bank, culture is at the heart of everything we do. We are deeply committed to fostering a workplace where professional and personal growth are encouraged, and where every team member feels they truly belong ,to make a home for our colleagues. We want you to be able to confidently say "I work for Danske Bank, and Danske Bank works for me: I feel included & I belong. Get involved in our diversity groups such as Belong Team, Culture Club, Green Team, and Team Engage, and let your ideas shine. Our dedication to diversity and inclusion isn't just talk; it's woven into the fabric of our daily operations. Community Impact: Feel the joy of giving back through our numerous volunteering and fundraising initiatives. At Danske Bank, we make fun a part of our mission! Why you'll want to work with us: At Danske Bank, we're driven by a clear purpose: to help customers, colleagues, and society thrive. We believe that what we do genuinely makes a positive difference and that our culture and ways of working create a unique place to grow your career. This includes investing in our people's personal growth and wellbeing to ensure everyone feels that they belong and are set up for success. You don't have to just take our word for it - we are very proud of our external recognition which includes being rated by Best Companies as a 3-star World Class Organisation to work for, as a Top 100 Best Company to Work for in the UK and as 4th in the Financial Services Sector. We value diversity in its broadest sense which we know makes us stronger as a business and invites all colleagues to bring their whole selves to work. Our Diversity and Inclusion Strategy is central to our purpose and shows up in how we work every day. Driving sustainability is a key strategic priority for us. We'd proud to have achieved the highest level in the Northern Ireland Environmental Benchmarking Survey by Business in the Community (BITC) for the seventh consecutive year. We're passionate about giving back to the communities in which we live and work. There are lots of ways you can get involved, such as fundraising for our charity partner (Include Youth), visiting schools to teach young people about money and budgeting, volunteering with a local food bank, planting trees, and so much more. So, if you share our values and enthusiasm and all of what we stand for resonates with you, then you will find a home at Danske Bank. Your benefits: We want to be a workplace in which our colleagues can succeed and feel empowered through all stages of their career and life. We also offer an attractive range of flexible benefits centred on wellness, financial, psychological, physical and social. Everyone's circumstances are different, and our benefits can be tailored to your needs. For example, if you want to buy more holidays or need to avail of medical treatment, then we have a range of benefits for you Starting salary of £23,500. Enjoy 22 days' leave, plus bank holidays. Tailor your benefits: private medical care, Holiday purchase Scheme, and exclusive discounts from a range of retailers in-store and online. 24/7 Employee assistance programme to support your emotional wellbeing. Workplace Pension. Life Assurance. Workplace guiding principles to support Carers, Menopause and parents Staff Bank is dedicated support for our colleagues as well as family and friends to provide Colleagues with an exceptional banking journey of their own. Family and Friends recruitment referral scheme Embrace flexibility with our hybrid working model, allowing you to work remotely for up to 2 days per week after initial training. Work Patterns That Work for You Forget the mundane 9-5. Our flexible work patterns include options for early finishes and a hybrid model that respects your life outside of work. Once you are fully competent within your role, you'll be able to work remotely for up to 2 days per week. Your typical work pattern will be between 8.00am & 6.00pm, based on your preference, with only one evening every 3 weeks - normally until 8pm. You'll also work one Saturday every 4 weeks and then you can take a day off during the week instead. Your areas of knowledge and expertise that matter most for this role: A passion for Customer service excellence. Strong communication and relationship-building skills. Keenness to learn and adapt in a fast-paced environment. No prior banking experience necessary; just a drive to make a positive impact and act as an Ambassador for Danske Bank. ?? Ready to Jumpstart Your Career at Danske Bank? We're excited to hear from you! Apply now and let's thrive together! For any queries, reach out to Danielle Angelone or Seamus Lavery at. We can't wait to welcome you as part of our team! Apply by uploading your CV ensuring you have included enough detail to clearly demonstrate how you meet our criteria. Good luck! If you have a disability, long term health condition or additional need that requires accommodation or adjustments during any stage of the recruitment process, please advise us of this on your CV & a member of the team will be in touch to discuss! Each one of us is different, and at Danske Bank we value and respect individual differences. Danske Bank is proud to be an equal opportunity workplace. That means that, as a committed equal opportunities employer, we welcome applications from all suitably qualified candidates regardless of (but not limited to); gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression and cognitive diversity. 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