The company has c.50 properties across the UK offering office, workshops and self storage. We are looking for someone to provide administrative support to the credit control team. This is a part time role of 20 - 24 hours a week over 3 or 4 days for a 6 month Fixed Term Contract. You will be based in our Peterborough office. Salary will be pro-rated accordingly based on a 37.5 hour FTE. Key Responsibilities General Admin Provide cover for answer credit control calls. Taking credit card payments Support chasing DD failures beginning of each month where needed. Credit Control inbox. Answering emails which can range from a general inquiry to more in depth investigation. Companies house rejections – to review and respond where required. Managing administrative tasks before cases reach court, ie late Letter, LBA’s, helping to prepare relevant paperwork. Updating account notes & status Handling incoming legal correspondence. Chasing local courts for updates Working with Credit Manager to submit legal paperwork Miscellaneous Undertake any other reasonable duty from time to time as requested Skills, Knowledge and Expertise Customer focused - A proactive nature is an absolute must for this role. You need to be able to identify your workload and keep on top of it taking personal responsibility for ensuring actions are completed on time and to the required standard. Collaborative - Highly organised and have a keen eye for detail to spot issues. You will be tenacious in your chasing of accurate information and demanding in setting challenging timescales for the completion of outstanding actions with colleagues. Communication skills - Professional telephone manner and ability to converse with a diverse range of people through a variety of mediums – verbal and written. Excellent MS Office skills and CRM knowledge. Admin experience preferable - any pre-legal chasing experience would be an advantage. Benefits We offer 25 days leave plus bank holidays as well as flexible start and finish times to fit in with you and the business. We take our employees health seriously and so after 6 months offer an employee assistance programme plus a 24 hour GP line and support towards dental and optician costs. We also offer a discount at various retailers, restaurants and destinations to make your salary go further!