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Hospitality assistant

Hempstead
Oakland Care Ltd
Hospitality assistant
Posted: 14h ago
Offer description

Are you someone who delivers exceptional service with atouch of luxury? We are looking for a Hospitality Assistant to join ourfriendly and dedicated team!

You will contribute to a seamless hospitality experience bysupporting mealtimes, maintaining tidy and well‑organised dining spaces,managing stock and temperature checks, and assisting residents with their day‑to‑daynon‑care needs.

If you have a passion for creating a warm, welcomingenvironment and making people feel at home, we’d love to hear from you.

Apply now and become part of something meaningful!

We offer some excellent rewards and benefitsincluding:

* Weoffer all team members 1 free meal per shift.
* Uniformprovided.
* Enhanced BankHoliday pay.
* IncreasedAnnual Leave entitlement - team members who work with us for 3 years ormore, get extra annual leave.
* Cycleto Work scheme – why not save money on commuting costs and improve yourhealth at the same time.
* MilestoneBirthdays - get EXTRA time off to celebrate that specialbirthday.
* Companysick pay which is over and above the statutory entitlement.(subject to length of service)
* Refera Friend Scheme for successful referrals - for allpermanent roles within Oakland Care (T&Cs apply).
* Recognitionand staff appreciation initiatives.
* HealthCash Plan (subject to T&Cs).
* Deathin Service Benefit (subject to T&Cs).
* Longservice awards.

And much more……….

Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW

Hours: 40.25 hoursper week

Pay: £13.20 per hour

Contract: Full-time

Shift: Days (7am - 7pm, including some weekends)

What do you need to succeed:

Our Hospitality Assistants, assist our care teams to providean exceptional hospitality service, supporting the Head Chef, Reception Teams,Housekeeping and Lifestyles Team.

This is a key role at the heart of our residents’ dailylives, so strong people skills and good organisation are essential. If you havehospitality experience and a genuine interest in care, this could be theperfect opportunity for you.

As a Hospitality Assistant, your key responsibilitieswill include:

* Assistingwith meal service either in resident rooms or dining rooms.
* Toensure that water/drink jugs are regularly refilled in resident rooms.
* Helpset up and clear down tables before and after lunch service.
* Recording and monitoring the temperatures offridges and dining room service stations to meet compliance standards.
* Maintainingthe Bistro to ensure it remains clean, organised and consistently wellstocked.
* Attendingto residents “non care” related needs including opening/closing curtains,changing TV channels etc.

To be successful in this role, you need to have/be:

Essential

* Previousexperience of working in a similar role within a luxurious setting.
* Cando attitude and willingness to work with us in ensuring we support ourresidents with the best quality service.
* Customerfacing experience including building working relationships with internal andexternal stakeholders.

Personal Attributes:

* Reliableand punctual.
* Abilityto work as an effective team member.
* Aprofessional personal appearance and standards.
* Ableto demonstrate an understanding and/or awareness of the sensitivities ofworking within a care home environment.
* Ableto develop good working relationships and to represent the organisationprofessionally.
* Ableto build trust and demonstrate an awareness and understanding ofindividual differences.
* Motivatedto go above and beyond, and to work with passion and enthusiasm.
* Motivatedto contribute towards the team and home goals.
* Acommitment to grow and learn new things at work.
* Ableto remain approachable and calm under pressure.

“Our mission” is to provide exceptional homesfor people to live, love and be loved where everyone is part of our family.

* Family
* Integrity
* Respect
* Exceptional
* Sustainable

Apply now!

If you’re ready to start your journey and make a difference,then don’t delay and apply today!


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