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Assistant block manager

Croydon
Permanent
Block manager
£25,000 - £35,000 a year
Posted: 25 March
Offer description

Salary: Up to £35,000 (DOE) Hours: Monday-Friday Location: Office-based, Croydon Portfolio: Supporting 400-500 units across 5-6 residential blocks The Role We are supporting an established Block Management team in their search for a proactive Assistant Block Manager to support a Block Manager in delivering a high standard of service across a varied residential portfolio. This is a great opportunity to develop your career within block management, gaining exposure to all aspects of property operations, compliance, and client management. Key Responsibilities Property Management Support the day-to-day management of residential blocks and communal areas Assist with site inspections and follow up on maintenance issues Coordinate contractors for cleaning, repairs, and compliance works Respond to resident queries and support complaint resolution Leasehold & Compliance Assist in ensuring compliance with lease agreements and legal obligations Support Section 20 consultation processes Help maintain accurate records and stay updated on leasehold legislation Health & Safety Support compliance with H&S and fire safety regulations Assist with arranging risk assessments, inspections, and insurance renewals Major Works Provide administrative and operational support on larger projects Liaise with contractors and help track timelines and budgets Communicate updates to leaseholders where required Stakeholder Management Build relationships with residents, leaseholders, and freeholders Support the preparation for AGMs and client reporting Legal & Disputes Assist in handling resident queries and low-level disputes Escalate more complex issues appropriately Support compliance with GDPR, AML, and relevant regulations About You Some experience in residential/block property management (or strong admin support in property) Basic understanding of leasehold and service charge processes Strong organisational and communication skills Able to manage multiple tasks and work in a fast-paced environment Proactive, detail-oriented, and eager to learn Please contact Jack on 0203 928 0002 - Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

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