Overview
Business Ops Lead / Chief of Staff - High-Growth Consumer Tech SaaS (Series A)
E1, London | 4 days a week on-site
A fast-scaling Consumer Tech SaaS company is searching for its first Operations Lead, a foundational hire to help transition the business from early-stage startup to structured scale-up. Backed by a recent $22M Series A, this company is on a mission to redefine how young people learn through gamification and social features, globally. Now 10 people strong, the company has a clear trajectory to reach 40+ employees within 12–18 months, and needs an analytical, execution-oriented Ops Lead to build and run key business functions, including finance, people, legal, compliance, and investor relations (some of these functions are/can be outsourced). The role reports directly to the CEO and works alongside product, engineering, and design leads.
Responsibilities
* Strategic Operations: Lead business reviews, tracking progress against KPIs and identifying blockers.
* Finance & Investor Relations: Own financial reporting, modelling, budgeting, and support ongoing investor comms.
* People & Talent Ops: Build lightweight, scalable people systems and processes; oversee hiring and help maintain a strong, focused culture.
* Business Operations: Establish operational processes that enable speed, quality, and accountability.
* Legal & Compliance: Oversee corporate governance, regulatory risk, and manage third-party legal/accounting firms.
Ideal Candidate
* Strong academic background (Russell Group preferred) in Economics, Maths, Engineering, or Computer Science.
* Highly quantitative, with experience in business/financial analysis and making data-driven operational decisions.
* Previous experience in a high-growth startup (ideally post-Series A) is required
* Background in strategy consulting or investment banking, plus exposure to startup environments will be considered
* Track record of scaling headcount and building company infrastructure.
* Strong communicator, able to work across commercial and technical teams.
* Comfortable managing third-party providers and growing an internal ops function (e.g. hiring HR).
Nice to Have
* Consumer tech or subscription-based platform experience.
* Exposure to EdTech, gamification, or learning products.
* Experience building operational foundations in fast-moving, high-growth businesses.
With full autonomy to build out your team and shape core operations from day one, this is a rare opportunity to make a significant impact at a high-growth startup backed by top-tier VCs. You'll be joining at a pivotal moment, with momentum, funding, and ambition all in place.
Seniority level
* Director
Employment type
* Full-time
Job function
* Analyst, Consulting, and Accounting/Auditing
* Industries: Financial Services, Business Consulting and Services, and Technology, Information and Media
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