Working as part of the Research Team alongside our Research Manager (Business), you will be collectively responsible for ensuring all research and horizon scanning is delivered effectively and efficiently – scoping queries, planning capacity, following escalation procedures to ensure our KPIs are met, and outputs are of a high quality. What you&39;ll be doing: Using technology solutions, you will lead on the development of an agile firmwide media monitoring & horizon scanning service to drive legal and regulatory awareness, client intelligence, competitor & market insight. Project management - intaking, scoping and delivering on client focussed media horizon scanning projects from around the business. Develop and maintain various research and horizon scanning products to support the firm&39;s growth priorities and wider knowledge sharing amongst legal staff. Oversee the current awareness / horizon scanning service as delivered by the Researchers, ensuring timely access and distribution of news bulletins (internal & client facing). Systems Management for the content aggregation / media monitoring software. Work in collaboration with colleague Research Manager (Business) to deliver on research projects that support bids, tender and BD activities, ensuring projects are effectively resourced for legal skill sets. Lead and coordinate on sizeable and complex research projects to support legal staff with client matters and queries. Including the delegation and workload management of Researchers involved in legal research projects to ensure projects are delivered accurately and within agreed time frames. Line management responsibility for a small team of specialist legal Researchers, including setting goals, objectives and managing wellbeing. Drive the quality of outputs by checking research delivered and apply quality standards. Be the first layer of escalation and trouble-shoot day-to-day issues, consult Head of Research if necessary and escalate major issues. Provide training and development for TLT staff on legal research tools and research skills to empower end users and promote self-service behaviours. Coordinate Research team training programme. E.g. conference learnings, research skills, AI, reference interviews, lessons learned, synthesizing and summarising research findings etc. Assist with recruitment and induction process for new Research staff when required. Mentor and role model TLT values and best practice amongst the team and act as an agent for change to support new ways of working. Take an active role in the delivery of wider team, group and firm projects. Supporting TLT Groups: You will be the key liaison with our firm Knowledge Lawyers, collaborating on projects, updating them on team developments and feeding back areas of interest. Work with groups/teams to understand their forthcoming research requirements feeding into the Research Project Plan, championing developments, products, and services. Understand and promote the role and functionality of Knowledge as a service. Be a trusted adviser to stakeholders and personnel across the organisation to advise and encourage the sharing and use of knowledge & legal products. Support and enable effective knowledge sharing and collaboration amongst legal staff. Provide backup support/cover for other Research team members as/when required. Any other task as directed by line manager. Knowledge, skills and experience A degree or equivalent professional experience in communications, media, research, information/knowledge management, librarianship (or a related discipline). Professional experience in the provision of news/press/media monitoring, current awareness / horizon scanning analysis. Previous experienced in undertaking research and a sound knowledge of research tools & resources. Embraces new technology and explores ways to maximise usage of new tech and skills. Ability to create and maintain productive working relationships with key stakeholders to understand their needs, priorities and desired outcomes. Relevant experience in leading, motivating and managing. Analytical ability, in particular an ability to summarise and analyse large amounts of information and draw out salient points. Excellent written, verbal and interpersonal communication skills, and the ability to present research a