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Credit controller and recoveries

Greenock
The Cigna Group
Credit controller
€80,000 - €100,000 a year
Posted: 24 May
Offer description

The job profile for this position is Accounting Analyst, which is a Band 2 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees and strive to help our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

ABOUT US:

Cigna Healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients worldwide. We deliver quality health care through choice, predictability, affordability, and integrated capabilities with personalized solutions that promote whole person health.

Our mission is to help our customers improve their health, well-being, and security by providing access to care. With our whole health approach, we focus on addressing health concerns, enhancing resilience, reducing stress, and supporting emotional health.

The Credit Controller and Recoveries role is responsible for managing the company’s credit control processes to ensure timely collection of outstanding debts and minimize financial risk. This involves maintaining client relationships, monitoring accounts, and implementing recovery procedures. It is a fast-paced role with potential high-pressure situations during collection efforts.

Key Responsibilities:

Managing Accounts Receivable:

* Monitor and manage the accounts receivable ledger to ensure timely payments.
* Review and reconcile customer accounts to resolve discrepancies.

Collections:

* Follow up with clients on overdue invoices via phone, email, and letters.
* Negotiate payment plans and settlements with customers as needed.
* Document and report on collection activities and trends.

Member/Provider Relationships:

* Build and maintain strong relationships to facilitate communication and collections.
* Address inquiries and concerns regarding accounts or payment terms.

Credit Risk Assessment:

* Assess terms based on financial analysis and risk evaluation.

Reporting:

* Prepare reports on aging balances, collection statistics, and recovery progress.
* Provide insights and recommendations to management on credit policies and procedures.

Compliance:

* Ensure adherence to company policies and legal regulations regarding debt collection.
* Stay informed about industry trends and best practices in credit control and debt recovery.

Requirements:

* Proven experience in credit control, debt recovery, or accounts receivable.
* Strong analytical skills and attention to detail.
* Excellent communication and interpersonal skills.
* Proficiency in accounting software and MS Office (especially Excel).
* Ability to work independently and collaboratively.
* Knowledge of relevant laws and regulations related to credit control and debt collection.
* Experience with CRM systems.

Benefits:

* Competitive salary
* Multicultural and hybrid working environment
* Private Medical Insurance
* Employee Wellbeing Benefits
* Educational Development Program

Join our globally recognized brand where trust, communication, and a positive culture are paramount. Our leadership is approachable and supportive, ensuring your well-being and work-life balance.

We seek individuals who thrive in collaborative environments, are passionate about driving change, and eager to grow with a company that values its people.

It’s time to look to your future and apply to work for Cigna today!

Please note that you must meet our posting guidelines to be eligible for consideration. Policy details can be reviewed at this link.

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