Are you energised by complexity? Motivated by meaningful work? Ready to lead a team delivering high quality investigations that make a real difference?
We're looking for an exceptional Case Team Manager to join our management team overseeing our fitness to practise investigation process, a confident leader who thrives in high pressure environments and brings sound judgement, resilience, and a passion for developing people.
Purpose and main duties
As a Case Team Manager, you'll play a pivotal role in ensuring our investigations are robust, timely, and professionally delivered. You will:
* Lead and motivate a team of Case Managers, creating a culture of accountability, collaboration, and continuous improvement.
* Oversee complex, sensitive and high risk investigations, ensuring quality, consistency, and adherence to regulatory standards.
* Work confidently under pressure, managing competing priorities, tight deadlines, and a dynamic caseload environment.
* Partner with internal and external stakeholders, offering expert advice and influencing at all levels.
* Tackle operational leadership responsibilities, from workflow management to reporting and decision making.
In addition to the operational demands of the role, you'll be a trusted people leader comfortable and capable in handling a range of people matters with professionalism, sensitivity, and strong judgement from ...