In our client's Older Person Service Manager role, you will deliver a coordinated housing management and support service that promotes resident wellbeing and tenancy sustainment, while ensuring high standards of safety, compliance, cleanliness, and security across their Older Person’s Accommodation schemes.
Snapshot of your role
This is what your day will look like as their Older Person Service Manager:
Be responsible for maintaining accurate Health and Safety records and carrying out compliance checks.
Be responsible for upholding behavioural standards and dealing with cases of anti-social behaviour within the service.
Advocating on behalf of residents - sign-posting residents to relevant services and agencies to help maintain their independence.
Be the link between the scheme and the local communities – raising awareness of other groups / events – enabling residents to get the most out of where they live.
Your toolkit for success
To thrive in their Older Person Service Manager role, you’ll need:
An awareness and understanding of the housing, care, and support needs of older people.
Possesses resilience and experience of managing anti-social behaviour.
Strong communication skills required in order to work with a wide range of people using various methods i.e., face to face, phone, email, and texts.
A team player who can work across operational boundaries and foster positive relationships.
Promotes an environment where everyone can thrive and reach their potential.
Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit their customers.
Why join our client?
There are loads of things that make them a great place to be - every colleague has the chance to grow with them, make a real difference to their customers lives and ultimately be the most authentic version of themselves:
Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.
Make a real impact
Their mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities they serve.
Environmental and social impact
They’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.
Perks of working with our client:
26 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more (pro-rata based on contracted hours)
Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
Paid professional subscription for membership fees relating to your role
Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
Health cash plan giving cash back for everyday health checks such as optical and dental
Cycle to Work and Electric Car Lease schemes
High street, holiday and gym membership discounts
Plus lots more once you join!
The important stuff
Our client reserves the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
They do not provide visa sponsorship; you must be eligible to work in the UK to join them. You must reside in the UK for the duration of your employment and provide Right to Work evidence.