Overview
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. Abercrombie & Fitch Co. operates with a people-first approach and purpose-driven leadership.
Job Description: The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team and helps drive store performance on the floor through customer experience and achievement of daily sales goals.
What You’ll Do
* Opening and closing routine
* Product knowledge and brand awareness
* Business understanding
* Proactive thinking
* Attention to detail
* Register/point of sales use
* Asset protection
* Visual displays
* System skills
* Work schedule requirements
* Schedule will vary weekly but should expect to work at least 16 hours per week.
* Required availability on Saturdays and Sundays as well as certain holidays.
* During peak timeframes, hours will increase to support the needs of the business.
Qualifications
* Education: High School Diploma/G.E.D. equivalent preferred
* Retail Experience: At least 1 year of retail experience is preferred
* Supervisor/Managerial Experience: No supervisory/management experience is required
* Customer focus
* Communication
* Interpersonal interaction
* Fashion trend knowledge
* Outgoing
* Assertiveness
* Adaptability/Flexibility & Stress tolerance
* Poise & ambition
* Multi-tasking
* Applied learning
* Work ethic
* Omni Channel services
What You’ll Get
* Quarterly sales incentive bonus
* Merchandise discount
* Flexible schedule
* Opportunities for career advancement
* Associate Assistance Program
* Opportunity to become a brand affiliate
* Training and development
* A global team of people who celebrate you for being you
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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