Field Motor Engineer - South West / South East
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Preston
Reporting To: Ian Davies
Description
Field Motor Engineer South West / South East
Opportunity to join a great team
You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or previous experience leading an engineering function for an insurer or independent firm. Your responsibilities will include valuing and negotiating repair costs, providing vehicle valuations, negotiating total loss settlements, and having a detailed understanding of salvage categories and claims management.
Experience with vehicle estimating systems such as Audatex, GT Motive, or Glass’s is essential. AQP qualification is preferred.
What will your day look like:
* Producing high-quality reports
* Assessing, valuing, and negotiating repair costs
* Providing vehicle valuations
* Negotiating total loss settlements
* Understanding salvage categories
* Claims management
* Liaising with the field planning team, repairers, and customers
* Supporting team members as needed
Knowledge and Abilities:
* Inspection scope from cars to HGVs, agricultural implements, and caravans
* Resolving customer complaints
* Maintaining consistency in damage assessment
* Ensuring reporting timescales meet SLA requirements
* Contributing to a collaborative working environment
* Adapting to changing departmental and company requirements
* Effective time management and workload prioritization
* Attention to detail, analytical thinking, and problem-solving skills
* Ability to work in a fast-paced, changing environment using own initiative
* Excellent verbal and written communication skills
* Handling sensitive and confidential information confidently
* Negotiation skills
Benefits
Career & Purpose
* Davies Innovation Lab
* Leadership training program
* Funding for professional qualifications
* Learning opportunities through Thrive at Davies
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programs
Financial Health
* Pension scheme with 5% employee and 5% employer contributions
* My Choices at Davies discounts and financial wellbeing hub
* Life assurance x4 salary
* Refer a Friend scheme
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity, and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre offering various support programs
* Discounts with UK retailers
* 24/7 confidential helpline (EAP)
* Holiday entitlement starting at 25 days, increasing with service
* Dress for your day policy
* Inclusive employment policies (menopause, fostering, fertility, sabbaticals, baby loss)
* Flexible benefits including holiday purchase, health cash plans, and BUPA dental
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