The Business Analyst will carry out business analysis activities
on one or more transformational business change initiatives across the
Yorkshire Water portfolio. This will include working with key
stakeholders to elicit, analyze and document all types of requirements in line
with Practice Standards, policies, procedures, and methodologies to define
acceptance criteria and support benefits realization.
Key to this role is to possess an inquisitive, questioning nature;
to be able to probe and develop a deep understanding of business processes,
business operating models and behaviors, identify opportunities creating an
environment for delivering effective and sustainable change.
Role holders will
drive towards demonstration of high levels of professionalism, particularly
when engaging with business stakeholders.
Key
Accountabilities:
* Lead Business Analysis activities on multiple change initiatives, delivering requirements specifications capable of being used to develop IT based services (bespoke software solutions, third party products and cloud-based solutions);
* Translating business needs into specific requirements including UI design; Data models; Business procedural changes and Interface designs
* Ensure thorough use of the Requirements Engineering model including elicitation, analysis, validation, documentation and traceability of requirements
* Use the appropriate elicitation techniques such as interviewing stakeholders, facilitating workshops, conducting surveys to capture requirements accurately
* Develop AS-IS and TO-BE business process models using defined standards, and use gap analysis to support delivery of any transition plans needed to reach the target situation
* Manage stakeholder communication at all levels
* Ensure that User Acceptance Testing takes place for all deliverables and support any associated testing activities
* Support the delivery of suitable solutions which meet business requirements
Preferred Skills
Essential:
* Ability to collect, evaluate and interpret information from multiple sources to identify and differentiate real user needs
* Strong analytical and reasoning abilities
* Ability to develop and maintain effective internal/external relationships at different levels within the organization
* Some knowledge of application technologies and how best to exploit their use for business benefit
* Ability to prioritize and execute tasks in a dynamic and changing environment
* Strong organizational skills
* Possess a strong sense of purpose and proactively seek responsibility and ownership
* Creativity and lateral thinking
* Highly motivated and self-reliant with a personal drive for continuous development and able to demonstrate a strong customer service ethos, as well as a source of knowledge for others.
Desirable:
* Previous experience gained within the water or waste water sectors or within the broader utilities sectors
* Previous experience working on projects involving legacy platform replacement and data migration
* Professional qualification in Business Analysis (E.g. BCS Business Analysis certification / Diplomas, Lean Six Sigma)
* Professional qualification in Agile Methodology, ideally Scaled Agile Framework (SAFe)