Fixed Term Contract - 1 Year
Bromsgrove District Council situated in North Worcestershire. The Council is committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
We are seeking a proactive Cost of LivingSupport Officer to join our team and make a meaningful difference in the lives of residents facing financial hardship.This role is vital in helping individuals access essential resources, manage financial challenges, and build long-term stability.
Responsibilities
* Deliver tailored advice to reduce financial hardship.
* Support residents in sustaining affordable housing.
* Maximise household income and reduce financial risks.
* Provide pathways to debt management and budgetingsupport.
* Manage your own appointments and conduct site visits.
* Build and maintain a portfolio of partner organisations.
* Liaise with external agencies to enhancesupport networks.
What We’re Looking For
* Excellent communication andinterpersonal skills.
* Ability to workindependently and manage a dynamic caseload.
* Strong organisational skills and initiative.
* Experience in providing advice, guidance, orsupport services.
* A valid UK driving licence and access to a car.
Desirable Skills & Experience
* Knowledge of welfare benefits, housingsupport, or financial inclusion.
* Experience working with vulnerable individuals or communities.
* Familiarity with multi-agency working and partnership development.
Additional Information
The Councils offer a range of staff benefits:
* pension
* generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
* flexible working, where appropriate
* Employee Assistance Programme
* access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
A job description and person specification is attached.
As part of the pre employment checks for the successful candidate after interview, a Basic DBS check will be required.
What next
Need further information on the duties of this post? Please contact Sharen Donnelly on 01527 881260 or email s.donnelly@bromsgroveandredditch.gov.uk
If this role interests you please select the \'Apply’ button.
If you experience difficulties applying online then please contact the HR recruitment team on recruitment@bromsgroveandredditch.gov.uk
Attached documents
Cost of Living Support Officer (V1) (002).docx
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